Privacy Policy

1. Who We Are

Domain Scout is a tool that helps you discover domains in a niche and view available contact information (such as email addresses and phone numbers) associated with those domains. The Service is owned and operated by Caprolok.

If you have any questions about this Privacy Policy, you can reach us at:

• Email: contact@caprolok.com

2. Scope of This Policy

This Privacy Policy applies to your use of our marketing website (scout.caprolok.com), our web application (app.scout.caprolok.com), and any other pages where this policy is linked. It does not apply to third-party websites or services that we do not control, even if they are linked from our Service.

3. Information We Collect

3.1 Information you provide to us

We collect information that you directly provide, such as:

• Account details: name, email address, password (stored in hashed form), and workspace or company name when you create an account in the app.
• Profile and billing details: optional profile information and billing-related details when you subscribe to a paid plan (for example, your billing address or tax information).
• Support and contact details: information you send us when you submit a contact form, respond to surveys, or communicate with us via email or live chat.
• Search inputs: keywords and settings you enter when running searches in Domain Scout.

3.2 Information collected automatically

When you use the Service, we automatically collect certain technical information, including:

• Device and browser information (such as browser type and version, operating system, and screen size).
• IP address and approximate location (derived from the IP address).
• Usage data, such as the pages you visit, buttons you click, the time and duration of your session, and the features you interact with.
• Log information related to errors, performance, and security events.

This information helps us operate, secure, and improve the Service.

3.3 Information from third parties

We may receive limited information about you from third-party services that we use to operate Domain Scout, such as:

• Payment providers (for example, payment status and basic billing information when you purchase a subscription).
• Analytics and error-tracking services that provide aggregated or pseudonymised information about how the Service is used.
• Email and messaging providers that help us deliver transactional emails or support messages.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service, including processing your searches and displaying domain results with available contact details.
• To create and manage your account, authenticate logins, and process subscription payments.
• To respond to your requests, provide customer support, and communicate important updates or service-related notices.
• To monitor performance, troubleshoot issues, and protect the security and integrity of the Service.
• To analyse usage patterns and improve features, workflows, and user experience.
• To send you product updates, tips, or promotional messages where permitted by law; you can opt out of non-essential emails at any time by using the unsubscribe link or contacting us.
• To comply with legal obligations, enforce our Terms of Service, and protect our rights and the rights of other users.

5. Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following legal bases:

• Contract: to provide the Service and perform our obligations under our agreement with you.
• Legitimate interests: to operate, secure, and improve our Service in a way that is proportionate and respects your privacy.
• Consent: for certain optional activities such as some analytics, cookies, or marketing communications, where required by law.
• Legal obligation: where we need to comply with applicable laws and regulations.

6. Cookies and Similar Technologies

We use cookies and similar technologies to run the Service and understand how it is used. Cookies are small text files stored on your device by your browser.

We may use the following types of cookies:

• Strictly necessary cookies to enable core features such as login, session management, and security.
• Preference cookies to remember your settings (for example, language or UI preferences).
• Analytics cookies to understand how visitors use the Service so we can improve it over time. We do not use analytics to build individual behavioural profiles.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may impact how the Service functions.

7. Publicly Available Contact Information

Domain Scout surfaces contact information (such as email addresses and phone numbers) that is already available on websites associated with the domains we discover. We do not “sell” this data to third parties; instead, we display it to you as part of your search results for your own outreach and research purposes.

You are responsible for using any contact information displayed by the Service in a lawful and respectful manner, including complying with anti-spam rules and any applicable data protection laws in your jurisdiction.

8. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited situations:

• Service providers: with trusted third-party vendors that help us operate the Service (for example, hosting providers, database and storage services, analytics, payment processors, email providers, and customer support tools). These providers are allowed to process your data only for the services we ask them to perform and are bound by appropriate confidentiality and security obligations.
• Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business. Where legally required, you will be informed of any such transfer.
• Legal and safety reasons: where needed to comply with a legal obligation, enforce our Terms of Service, or protect our rights, property, or safety, or those of our users or the public.

9. International Data Transfers

Depending on where you are located and where our infrastructure and service providers are based, your information may be processed in countries other than your own. Where required by law, we take steps to ensure that appropriate safeguards are in place for such transfers, such as using standard contractual clauses or equivalent mechanisms.

10. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or other legal reasons).

When we no longer need your personal data, we will delete it or anonymise it so that it can no longer be linked to you.

11. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your data, where applicable.
• The right to object to or restrict certain processing activities.
• The right to withdraw consent where processing is based on your consent (for example, marketing emails).
• The right to data portability, in some cases, by requesting a copy of your data in a machine-readable format.

To exercise these rights, please contact us at contact@caprolok.com . We may need to verify your identity before fulfilling your request.

Residents of certain jurisdictions (such as the EEA, UK, and some U.S. states) may also have the right to lodge a complaint with their local data protection authority.

12. How We Protect Your Information

We implement technical and organisational measures designed to protect your personal information against unauthorised access, loss, misuse, or alteration. These measures may include encryption in transit, access controls, regular backups, and monitoring for suspicious activity.

However, no system can be completely secure. We cannot guarantee the absolute security of your information, and you share data with us at your own risk. Please use a strong, unique password and keep your login credentials confidential.

13. Children’s Privacy

The Service is intended for business and professional use and is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete such data.

14. Third-Party Websites and Services

Our Service may contain links to websites or services that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. Their own terms and privacy policies will govern the handling of your information on those properties. We are not responsible for the privacy practices of third-party websites or services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, the Service, or applicable laws. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice (such as a banner on the website or an email notification).

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

16. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us at:

• Email: contact@caprolok.com